Among care home recruitment specialists and within homes themselves, it is common knowledge that many of the people employed in care positions may not have a high degree of proficiency when it comes to the English language. Although people may be able to offer medical and practical care to a very high standard, this may be offset by poor communication skills, which can actually present problems for both care home residents and managers. Literacy levels among care home staff are lower than they should be, and this is often an unspoken truth in the sector.
However, there are steps being taken by various care homes across the UK and hopefully we will continue to see these changes roll out in other places. Programmes designed to improve literacy rates are seeing success, with care home workers and managers alike reporting successful results. Training has been found to work best on a one-to-one basis, as group sessions were easier to run but yielded disappointing results. Personal tutoring is evidently the key to equipping staff with the knowledge and command of the English language they need to excel in care work. Continue reading Increasing literacy levels among care home staff